Frequently Asked Questions
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Max Access works on ANY and ALL website platforms. We even offer platform specific setup instructions.
Max Access will absolutely work for you. The toolbar and remediation will work just the same as any website. The only exception is our automated compliance reports won’t run on pages only accessible following form-fill pages or an authentication gate. You can run single page reports on those pages though using Dev Mode.
Max Access will absolutely work for you. The toolbar and remediation will work just the same as any website. The only exception is our automated compliance reports won’t run on pages only accessible following form-fill pages or an authentication gate. You can run single page reports on those pages though using Dev Mode.
You can for sure! The toolbar icon can be disabled with a simple setting in your dashboard. Some organizations use Max Access for the automated remediation, reports, and dashboard tools exclusively.
You can also launch the toolbar from a link in your navigation instead of using the icon. Here’s a handy tutorial that walks you through it!
Though Max Access can achieve 100% compliance for some websites, there are limitations. And despite some questionable claims from our competitors, there is not a single overlay today that can guarantee 100% compliance for all websites. There are limitations of what an overlay solution can provide whether they are AI-driven or not. For example, overlays will not update PDF documents and won’t remediate third-party content in iframes. If you need to ensure 100% compliance, we do offer auditing and certification services. Please contact us for more information.
At no point does Max Access store locally or pass through our servers any “fingerprint” data or details about your website visitors. The only website visitor data we collect from Max Access, if you have stats enabled, is anonymous data about which features website visitors use within Max Access itself. This feature is disabled by default.
Max Access does not interfere with keyboard navigation or assistive technology. Max Access is available for site visitors who want to use it but stay out of the way for site visitors who don’t need it or who have their own preferred assistive technologies.
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